Web Materials: Healing Emotions Lesson 1


Web Articles

INGRID M. NEMBHARD AND AMY C. EDMONDSON “Making it safe: The effects of leader inclusiveness and professional status on psychological safety and improvement efforts in health care” Journal of Organizational Behaviour J. Organiz. Behav. 27, 941–966 (2006) Published online in Wiley InterScience (www.interscience.wiley.com) DOI: 10.1002/job.413 (full PDF)

Vera Kalitzkus, PhD and Peter F Matthiessen, MD, PhD “Narrative-Based Medicine: Potential, Pitfalls, and Practice” Perm J. 2009 Winter; 13(1): 80–86. Published online Winter 2009. (full text)

PAULINE W. CHEN, M.D. “When Patients Share Their Stories, Health May Improve” New York Times, February 10, 2011

Winstanley, S., Whittington, R. (2002) “Anxiety, burnout and coping styles in general hospital staff exposed to workplace aggression: a cyclical model of burnout and vulnerability to aggression.” Work & Stress, 16 (4), pp. 302-315. (for purchase)

Pamela Mitchell, Matthew Wynia, Robyn Golden, Bob McNellis, Sally Okun, C. Edwin Webb, Valerie Rohrbach, and Isabelle Von Kohorn* “Core Principles & Values of Effective Team-Based Health Care” Institute of Medicine of National Academies (full PDF)

Renee Twibell, PhD, RN, CNE, and Terri Townsend, MA, RN, CCRN, CVRN “Trust in the workplace: Build it, break it, mend it” American Today Nurse November 2011 Vol. 6 No. 11 (full Text)

Cheryl Rathert Douglas R May “Person-centered work environments, psychological safety, and positive affect in healthcare: A theoretical framework” Organizational ethics: healthcare, business, and policy: OE 4(2):109-25 · December 2006 (for purchase)

Elisabeth Buggins “Create a culture of ‘psychological safety’ ” HSJ 8 JANUARY, 2013 (full text)

Maura Kessel1, Jan Kratzer1 and Carsten Schultz2 “Psychological Safety, Knowledge Sharing, and Creative Performance in Healthcare Teams” Article first published online: 10 MAY 2012 DOI: 10.1111/j.1467-8691.2012.00635.x (full Text)

Amy C. Edmondson, “Managing the risk of learning: Psychological safety in work teams” March 15, 2002 Forthcoming in West, M. (Ed) International Handbook of Organizational Teamwork, London: Blackwell. (full text)

David De Cremer, Mark Snyder and Siegfried Dewitte  “The less I trust, the less I contribute (or not)? The effects of trust, accountability and self-monitoring in social dilemmas” Article first published online: 26 JAN 2001 DOI: 10.1002/ejsp.34 (for purchase)





Site created for and by caregivers with practical and insightful wisdom and advice regarding grief and loss.

Sacred Art of Living Center

Home site for the creators of the Soul & Science series with references to other supportive education programs for professional and family caregivers including internationally acclaimed Sacred Art of Living & Dying workshop-retreat series.


Website home of Thomas Golden with an emphasis on resources for healing and loss. Webhealing has been offering the first internet interactive forums for the bereaved since 1995.

Center for Courage & Renewal

Home of the life work of Dr. Parker Palmer with training programs for the popular Circles of Trust small group process for educators, clergy and health caregivers.